She still can’t get over being tricked. “We imagine that it could happen over the phone or to elderly people, but not to us in a large brand,” she reports. Especially since Romane* does not have the profile of the naive client: in her thirties, careful with her budget and used to negotiating with craftsmen.
Did she lack vigilance? Difficult to say, as the process described seems well established. According to his testimony, Romane subscribed to consumer credit without realizing it. And not just anywhere: in a large brand well established in Nancy, Darty Fléville.
It was after the holidays, a few weeks ago. Coming to buy a fridge for 700 euros, she is taken care of by a saleswoman who offers her easy payment. “I’m told there is a special offer: financing on…
