The Spotify Premium payment was said not to be processed. Users are set under time pressure. The consumer advice center gives tips.
The digital world keeps living in the digital world, and Spotify users are currently targeting fraudsters who are targeting personal data. Fraudulent emails claim that a Spotify premium payment could not be processed and calls on customers to update their payment information. The consumer advice center warns of a phishing attempt.
The fraudsters put on time pressure by specifying short deadlines to the recipients. This is intended to tempt the victims to act quickly and to disclose their sensitive data.
Fake Spotify emails: How to recognize the fraud
Some characteristics reveal that these are phishing emails:
- Impersonal salutation: Many of the fraudulent news begin with general or meaningless addresses.
- Suspicious sender address: The origin of the email can be easily checked by driving the mouse over the sender. So you can find out whether the address is authentic.
- Links: Do not click on links in unexpected emails, as you often lead too deceptively real but fraudulent websites.
- Leverage: The threat of consequences, such as the blocking of the account in the event of a non-reaction, is a common feature of phishing.
The consumer advice center advises to delete such emails immediately or to move them into the spam folder. In the event of uncertainties, you can always check the authenticity of the message on the official Spotify website or in the app.
Spotify security tips
On the Spotify website, it is clearly communicated that the company will never ask for personal information such as payment data, passwords or tax identification numbers by email. If you have already clicked on a link or answered, Spotify recommends the following measures:
- Change Password: Run your password immediately.
- Inform bank: If payment data is affected or compromised, contact your bank immediately.
