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SuperDial Secures $15 Million to Enhance AI Healthcare Automation
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AI platform automates administrative phone calls between providers and insurers.
By Alice Jones | SAN FRANCISCO – 2025/06/25 07:56:21
SuperDial, based in San Francisco, has successfully raised $15 million through debt and equity funding. This investment aims to scale its AI platform, which focuses on automating administrative phone calls between healthcare providers and insurers.
The Series A funding round was spearheaded by SignalFire, wiht participation from Slow Ventures, BoxGroup, and Scrub Capital. According to a June 24 [news release], SuperDial intends to allocate the funds to expand its product and go-to-market teams. The company now boasts $20 million in total funding and was the first recipient of investment from SignalFire’s $1 billion fund dedicated to applied AI.
Established in 2023, SuperDial develops voice AI agents that manage outbound phone calls from providers and billing companies to insurers. These AI agents are designed to handle tasks such as waiting on hold, navigating phone trees, and engaging in conversations with payer representatives. This supports essential processes like benefits verification, prior authorization, credentialing, and claims follow-up. A human call centre is also available to intervene when the AI agent cannot complete a task independently.
SuperDial integrates with Electronic Health Records (EHRs) to document call outcomes and is utilized by revenue cycle teams to decrease costs and administrative backlogs. Clients have reported up to 3-times cost savings per call and 4-times productivity gains.
The company’s clientele includes large provider organizations, dental services organizations, managed service organizations, and revenue cycle companies.
“The timing is perfect for us to tackle this problem at scale, with AI capabilities quickly maturing and the healthcare sector looking for new ways to drive efficiency by leveraging next-gen technology. Our success to date, and the incredible level of interest and excitement we’re seeing from the market, are clear signs that we’re solving a real, urgent problem,” saeid Sam schwager, Co-Founder and CEO of SuperDial.
SuperDial previously acquired MajorBoost,a voice AI firm specializing in insurer workflows,to enhance its technical capabilities.The company plans to further integrate with EHRs and expand into new administrative workflows.
With the new funding, SuperDial aims to deepen its EHR integrations, continue training its AI agents, and address additional administrative workflows.
“The timing is perfect for us to tackle this problem at scale… Our success to date… are clear signs that we’re solving a real, urgent problem,”
Understanding AI in Healthcare Administration
Frequently Asked Questions
- What is SuperDial?
- SuperDial is an AI platform that automates administrative phone calls between healthcare providers and insurers.
- What problems does superdial solve?
- SuperDial reduces costs and administrative backlogs for revenue cycle teams by automating tasks such as benefits verification, prior authorization, and claims follow-up.
- How much funding has SuperDial raised?
- SuperDial has raised a total of $20 million, including a $15 million Series A round led by SignalFire.
- What are the reported benefits of using SuperDial?
- Customers have reported up to 3-times cost savings per call and 4-times productivity gains.
- What is SuperDial’s plan with the new funding?
- SuperDial plans to further EHR integrations,continue training its AI agents,and tackle new administrative workflows.