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Startek Recognized for Cybersecurity and Digital Innovation Leadership
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By News Staff | MUMBAI, India – 2025/06/24 10:54:13
Startek, a global customer experience (CX) solutions provider focused on digital solutions, has announced that it has received multiple awards in 2025 for its leadership in cybersecurity and digital innovation. The recognitions highlight the company’s commitment too secure and innovative CX delivery.
CIO Axis presented Startek with the 14th CISO & Cyber Pioneers Awards 2025, acknowledging the company’s advancement of enterprise security through technologies and practices. UBS Forums also honored Startek with the Cyber Security Excellence Award 2025 at the 15th Edition BPO Innovation Summit and Awards,recognizing its secure-by-design approach to customer experience.
Additionally, Ashish Kapoor, vice President – IT Security at Startek, received the CSO100 Award: The Evangelist 100 at the CSO100 Awards & Symposium 2025, hosted by Foundry and IDC, for his work in championing cybersecurity transformation.
Roman Rafiq, Chief Information Officer, startek, stated, “These recognitions reinforce the strategic role cybersecurity plays in driving business outcomes and long-term value. At Startek, we embed security at the core of our digital operations-not just to protect data, but to enable innovation, ensure continuity and accelerate client success. Our focus on secure transformation empowers us to deliver scalable, resilient and high-impact CX solutions across industries.”
These awards follow Startek’s recognition with six cybersecurity awards in 2024. The company believes that secure digital transformation is essential for delivering customer experience.
Startek is focused on strengthening security, enabling innovation, and delivering CX for global brands as digital adoption increases.
“These recognitions reinforce the strategic role cybersecurity plays in driving business outcomes and long-term value,”
Cybersecurity and Digital Transformation Explained
Frequently Asked Questions
- What is customer experience (CX)?
- Customer experience (CX) refers to a customer’s overall perception of their experience with a business or brand. It includes every interaction a customer has,from initial contact to becoming a loyal customer.
- Why is cybersecurity critically important for CX?
- Cybersecurity is crucial for CX as data breaches and security incidents can erode customer trust and damage a company’s reputation. Protecting customer data ensures a positive and secure experience.
- What is digital transformation?
- Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers. It involves using technology to improve efficiency, enhance customer experiences, and drive innovation.
