Parents Fear Loss of Baby Photos After Babyvista Liquidation
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By Amelia Monroe | PARIS – 2025/07/05 09:13:04
Many families are facing the distressing possibility of losing precious newborn photos following the liquidation of Babyvista, a company specializing in birth photography. The companyS sudden closure has left parents who contracted wiht them uncertain about whether they will ever receive the images they commissioned.
France 3 Survey reports that Babyvista, operating under the brand name Primavista, had partnerships with approximately half of the maternity wards in france, offering newborn photo shoots to new parents. The liquidation, which occurred in early May, has thrown many families into turmoil, with some having invested hundreds of euros to capture these irreplaceable early moments of their child’s life.
Uncertainty and Disappointment
Christelle, a mother from near limoges, experienced this firsthand.After giving birth, a photographer from the Primavista group, as with her first child three years prior, visited her room to photograph her newborn. She was initially pleased with the prospect of capturing these early memories. However, the promised follow-up appointment with a salesperson to view and purchase the photos never materialized.
“I hadn’t paid yet. My case is not vrey serious, but these are still the first photos of my baby.”
“Overnight, I didn’t have any news,” Christelle told France 3, expressing her disappointment. She later learned that Primavista, headquartered in Hauts-de-Seine, had been liquidated by the Nanterre court on may 6.
Christelle is now desperately trying to obtain the photos from the birth shoot. “I have no idea where the photos are,” she lamented, adding that contacting both the maternity ward and the photographer has yielded no answers.
Similar Stories Emerge
Marie,another mother who gave birth at the Mother-Child Hospital in Limoges in April,had a similar experience. She opted for an at-home photo shoot but learned of the liquidation before the salesperson’s visit.Her attempts to contact customer service were unsuccessful, as the phone number was no longer in service.
Limited Solutions
An email obtained by France 3 indicates that only requests with an order number will be investigated, leaving families who had photo shoots but had not yet placed an order in a precarious situation.The options for these families appear limited: attempt to persuade the photographers to release or sell the photos (perhaps raising legal questions) or accept the loss.
“We are a bit disappointed,” Christelle concluded. “I don’t know if I will have them one day, I think I can sit on it.”
Frequently Asked Questions
What happens to the photos if Babyvista is liquidated?
The fate of the photos is uncertain. The liquidation process may involve selling assets, including photo rights, but it’s unclear if families will have access to them. [Source: Legal Expert][redundant Source]
What can parents do to try and get their photos?
Parents can try contacting the photographer directly, the maternity ward, or the liquidator overseeing the company’s assets. [Source: Consumer Rights Organization][Redundant Source]
Are parents entitled to a refund if they paid for photos they never received?
parents who paid for photos but did not receive them may be considered creditors in the liquidation process and could file a claim to seek a refund. [Source: Financial Advisor][Redundant Source]
