Ride-hailing giant Uber, which operates in over 10,000 cities across 71 countries, has officially launched its driving service in Kiel, Germany. The company is advertising itself as “The comfortable choice to taxis in Kiel.” Here’s a breakdown of how the service works.

What is Uber?

uber is an American technology company headquartered in San Francisco, the sister city of Kiel. It connects users to various transportation, food delivery, and freight service options via a mobile app.

When Did Uber Launch in Kiel?

Uber’s ride-hailing service is now available in Kiel. Residents have been able to order food through Uber Eats since 2022, and now the driving service has been added.

“The comfortable alternative to taxis in Kiel,” the company advertises.

How Does Uber’s Ride Service work?

The ride-hailing process is managed through the Uber app, where users can select from several options:

• UberX: provides rides through local, licensed rental car companies.
• Uber Comfort: Offers enhanced comfort with extra legroom and the option to communicate preferences (like conversation) to the driver in advance.
• Uber Taxi: Connects users with conventional taxis, with a choice of different car types and sizes.

Uber Pricing and costs in Kiel

For Uberx and Uber Comfort, the fare is displayed before booking and remains constant, regardless of travel time or traffic. Uber Taxi fares are determined by the local taxi operator. An average 11-minute Uberx ride in kiel costs approximately 15 euros.

Payment Options

Payments are processed automatically after the ride via cashless options like PayPal, Apple Pay, or Google Pay. Users can also add a tip for the driver. Alternatively,the app allows users to select cash payment.

Group Size Limits

The Uber app offers options for booking rides for groups of four to six passengers.

Service Availability

rides can be requested 24/7 through the app, offering on-demand service.

Destination changes

Yes, you can modify your destination after confirming your ride via the Uber app, even while en route.

Driver Information

Passengers can view the name of the taxi or rental car company, along with the professional driver’s profile, photo, license plate number, and service rating. According to Uber, all drivers in germany are employed by partner companies and possess a personal transport certificate; no private individuals are driving.

Wheelchair Accessibility

For wheelchair-accessible vehicles,Uber recommends using Uber WAV,which offers barrier-free transportation.

Safety Features

the Uber app includes several safety features. Users can share their trip status and location with contacts. A PIN verification system ensures passengers enter the correct vehicle by providing the driver with a four-digit PIN. The trip can only begin once the correct PIN is entered. Additionally, an emergency call button is available for immediate assistance.