About the job
The YouTube Operations (Ops) Technical Program Management (TPgM) team provides centralized program management capabilities for the entire YouTube Ops portfolio of work in order to drive efficiencies and rigorous prioritization, mature and transform operational workflows, ensure operational readiness for product launches and growth, and measurably implement cost-savings initiatives.
The Support Program Management team sits within TPgM and supports the YouTube Consumer Experience Operations, Creator Success Operations, and Scaled Comms and Escalations teams. These teams own the end-to-end support experience for YouTube users and creators, and partner with Support Program Management to help them transform and mature their operations through strong program delivery and velocity.
As a Program Manager, you will establish processes, measurably increase program maturity to decrease resource pressures, drive cross-functional alignment with YouTube teams, and organize overall YouTube Global Ops workstreams for the domain you cover. This will require you to collaborate with many cross functional partners including technology and insights, product, engineering, marketing, go-to-market, and support, to drive and execute programs and solve complex operational challenges. You will be organized with attention to detail, diligently planning roadmaps and tracking progress of key milestones, and will drive launches or initiatives requiring cross-functional resources. As a trusted steward of team objectives and key results, you will also drive and influence overall performance within the team to deliver excellent outcomes. You will be comfortable in organizing chaos and ambiguity anticipating roadblocks well in advance, keeping programs on course by chasing action items and dependencies, setting strategic direction of the program and effective in communicating program status to executives and cross-functional teams.
The US base salary range for this full-time position is $136,000-$197,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
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