Join Partoo and Drive the Future of Conversational Commerce!
At Partoo, we believe in empowering autonomous teams to innovate, iterate, and continuously improve. "One problem, one solution" is our mantra, and we live by it every day. We are on a mission to transform the way businesses engage with their customers, and we want YOU to help us take that next big leap!
Product Culture @Partoo 💙
We apply product methods to our processes and organization to create a culture of continuous improvement and innovation. Our team thrives on curiosity and experimentation, and we love building MVPs and testing new ideas. We host weekly product and tech dojos where anyone can share, learn, and grow with the rest of the team.
Key Elements of Our Culture
- Autonomous & Empowered Teams: Take ownership of your projects and drive meaningful impact.
- Innovation-Driven Culture: We embrace curiosity, experimentation, and continuous improvement.
- Dynamic Environment: Be part of a fast-moving, collaborative team that thrives on sharing knowledge and learning from each other.
- Career Growth: We invest in your personal and professional growth.
If you love to test, iterate, and get things done in a fast-paced, collaborative environment, you’ll fit right in!
Recruitment Context 🔎
We are looking for an Experienced Product Manager to help turn Messages, launched 3 years ago, into Partoo’s growth engine. You will help chains and small businesses embrace conversational commerce by connecting them with customers on platforms like WhatsApp, Instagram, Apple Business Chat, and Snapchat.
As part of the Interactions Tribe, you’ll work with a team of 4 developers to integrate and centralize multiple conversational channels into one seamless inbox, while developing strategies for onboarding and activation to maximize client engagement across all touchpoints.
Missions 🔥
- Own the Product Roadmap: Create, prioritize, and implement your team’s product roadmap to maximize impact.
- Collaboration: Work closely with Customer Success and Sales teams to gather feedback and refine your product.
- Innovative Design: Partner with Product Design to create user-friendly, cutting-edge solutions.
- Delivery Excellence: Collaborate with technical teams to ensure timely delivery and continuously improve your squad’s velocity.
- Deep User Understanding: Conduct customer interviews to gain insights and fine-tune the product to meet user needs.
- Product Performance: Monitor and analyze product performance and the impact of new features to ensure success.
It’s a Match 🎯
To thrive at Partoo, you should have:
- At least 3-years of Product Management experience.
- Ability to create a long-term roadmap aligned with company goals and defend it through market understanding, customer feedback, and data.
- Comfortable with using APIs and able to decipher API documentation.
- Technical aptitude and familiarity with SCRUM or other agile frameworks.
- Analytical mindset with a love for data analysis.
- Proficient in conducting user research, engaging with end-users to understand their needs.
- Enjoys rapid experimentation to deliver the best customer experience.
- Self-starter, proactive, and open to peer collaboration.
- Comfortable with English.
- Experience with B2B SaaS products is a plus.
Recruitment Process 🛠
- First video interview with Julie, Talent Acquisition.
- 45 min of live problem solving with a case study + 45 min interview with Jonathan, the Tribe’s Lead Product Manager.
- 30 min interview with Savinien, Partoo’s CPO.
- Optional: coffee chat with the Impact Team you’ll be joining to assess team fit and provide more context about the position, the team, and the company to envision our collaboration together.
The Future of Conversational Commerce
Conversational commerce is rapidly evolving, and platforms like WhatsApp, Instagram, and Apple Business Chat are becoming essential for businesses to engage with their customers. According to a recent report by Juniper Research, the number of users interacting with businesses through messaging apps is expected to reach 2.5 billion by 2025. This shift underscores the importance of integrating multiple conversational channels into a seamless inbox, a key focus at Partoo.
Did You Know?
Partoo’s Messages platform has been a game-changer for small businesses. For instance, a local café in Paris saw a 30% increase in customer engagement after integrating WhatsApp and Instagram into their communication strategy. By centralizing these channels, the café was able to respond to customer inquiries more efficiently, leading to higher satisfaction rates.
Pro Tips
- Leverage Data: Use customer feedback and data analysis to continuously improve your product roadmap.
- Stay Agile: Embrace rapid experimentation and iterative development to stay ahead in the fast-paced tech industry.
- Collaborate: Work closely with cross-functional teams to ensure timely delivery and maximize impact.
FAQ
Q: What kind of experience is required for the Product Manager role?
A: At least 3 years of Product Management experience, with a strong focus on B2B SaaS products.
Q: How does Partoo support career growth?
A: We invest in your personal and professional growth through continuous learning, experimentation, and career development opportunities.
Q: What is the recruitment process like?
A: The process includes a video interview, a live problem-solving session with a case study, and interviews with the Tribe’s Lead Product Manager and Partoo’s CPO. There is also an optional coffee chat with the team.
Call to Action
Ready to drive the future of conversational commerce? Join Partoo and be part of a dynamic, innovative team dedicated to transforming customer engagement. Apply now and take the next big leap in your career!
