Connecting with Colombia’s National Penitentiary adn Prison institute (INPEC)

For citizens, legal professionals, and others needing too reach Colombia’s national Penitentiary and Prison Institute (INPEC), having readily available contact information is crucial. This guide provides a comprehensive overview of how to connect with INPEC for various needs, from general inquiries to reporting corruption.

Key Contact Points for Citizen Engagement

General Inquiries and Citizen Attention

INPEC offers multiple channels for citizen engagement, ensuring accessibility and responsiveness. The primary hub for citizen attention is located at:

Citizen attention hours are monday to Friday, from 8:00 am to 5:00 pm.

Telephone Support

For immediate assistance, citizens can contact INPEC through the following telephone lines:

• +57 (60) 1 – 2347474
• +57 (60) 1 – 4173560

Specific extensions are available for various departments, including 1485, 1486, 1488, 1509, 1511, and 1514.

Digital Dialogue Channels

INPEC recognizes the importance of digital communication and offers several online channels for inquiries and complaints.

• Judicial Notifications: notificaciones@inpec.gov.co
• exclusive WhatsApp Line for Complaints: (+57) 3173000522

Combating Corruption: Dedicated Channels

INPEC is committed to transparency and accountability. To report instances of corruption, the following resources are available:

• Anti-Corruption Line: 018000910105 (24-hour service)
• Anti-Corruption Email: anticorrupcion@inpec.gov.co

Prison Establishment Access and Correspondence

Citizen Attention in Prison Establishments

For matters concerning specific prison establishments, citizen attention hours are Monday to Friday, from 8:00 am to 5:00 pm.

Single Correspondence Window

The single correspondence window is open Monday to Friday, from 8:00 am to 4:00 pm, facilitating efficient communication with INPEC.