Amazon Kindle Colorsoft Reported Yellowish Bar Issue: What You Need to Know
Amazon recently launched their Kindle Colorsoft, the first full-color e-reader. However, some users have reported an odd yellowish bar appearing at the bottom of their e-readers’ display. Here’s what you need to know about this issue and how Amazon is addressing it.
What Users are Reporting
Users who have received the Kindle Colorsoft are complaining about a strange yellowish bar along the bottom of the e-reader’s screen. One user noted that the bar takes up "5-10%" of the display. This issue is significant enough that Amazon has had to suspend all Kindle Colorsoft shipments, and it can take up to "a week or more" for consumers to receive a fix.
Amazon’s Response
Amazon confirmed the issue through The Verge. The company stated, “We are aware of a small number of reports from customers who see a yellow band along the bottom of the display. We take the quality of our products seriously and are looking into it.” Amazon also advised users to reach out to their customer service team if they encounter this issue.
Suspended Shipments and Delayed Software Fix
As a result of these reports, Amazon has suspended all Kindle Colorsoft shipments. The company has not provided a specific timeline for the software fix. However, they have encouraged users to continue to check their product status and to look at the "Page Soft" feature instead of Dark mode, which has been temporarily removed from the product description.
The Kindle Colorsoft: Features and Launch
The Kindle Colorsoft features a 7-inch display with a custom coating to enhance visuals, offering both standard and vibrant colors. It also includes 32GB of storage and note-taking features like text highlighting and image zoom. The device launched on October 16 but started shipping on October 30. Due to the new barrier, Kingle Colorsoft had to halt all shipments until further notice, leaving users waiting for a solution.
Waiting for a Solution
While we know that Amazon is working on a software fix for this issue, there is no timeline for when the fix will be rolled out. Users are advised to be patient and continue to monitor their product status through the Amazon website.
Stay informed about the latest tech trends and developments with our newsletter! Get the latest news from Android Central
If you own a Kindle Colorsoft and are experiencing this issue, reach out to Amazon’s customer service for support and updates. Keep checking for updates and be prepared for a possible software upgrade to resolve the yellowish bar.
Call to Action: If you are a fan of the Kindle Colorsoft or are looking to buy one, why not join our community for the latest updates on all things tech? Subscribe to our newsletter and stay in the loop with all the latest gadgets and tech news!
