The family dream trip that Guy Nantel made in Indonesia and Japan ended with a bad note a few days ago. Because his return flight had just been canceled due to the Air Canada strike, the humorist trimed hard to find a way to return home. “You feel a little taken hostage in stories like this,” he says.
It was on August 20 that Guy Nantel, his spouse and daughter were to return from their three -week journey to Bali and Tokyo. A few days earlier, the humorist had however received a message from the airline indicating that there was no more flight to Montreal.
“Air Canada has written to us that they would research the next three days to find another one. But less than two hours later, they rewritten us by telling us that there was no option for us! ”
Puzzle
As if that was not enough, the daughter of Nantel, aged 21, suffered from an infection at the same time and had to be hospitalized. “In Montreal, we could have settled this and have it treated. But since we couldn’t go back, it cost me very expensive, ”said the humorist.
The following days were a real logistical puzzle. “You are all the time negotiating between going to the hospital for your daughter, then finding flights, then renting a hotel, canceling it and finding other rooms,” says Guy Nantel.
The comedian and his relatives were fortunately able to benefit from the valuable collaboration of their hotel employees at Narita Japanese airport. “They were super fine and helped us a lot.”
Expensive unexpected
Guy Nantel and his family were finally able to return to Montreal on the night of 23 to 24. The journey, with a stopover in Denver, stretched over more than 25 hours.
The comedian believes that the unforeseen events of the last days cost him about $ 2,000 in additional costs. He plans to send his invoices to Air Canada to see what they will reimburse.
“It is very good to reimburse the hotel rooms, but all the disorder that it involves and the loss of income [de travail]there is absolutely no compensation for that, ”he deplores.
Legislate on conflicts
This strike at Air Canada shows that there should be “a form of legislation,” believes Guy Nantel. “When a union [d’une compagnie aérienne] wants to initiate pressure means, he should give the date one month in advance and the company could warn his passengers. It’s not happening to people: “In the end, we didn’t find a ticket, stop with your troubles.”
Despite this mishap, the humorist claims to be angry with Air Canada. “We are not the only ones to have experienced such a matter. There are people who have experienced business worse than me. […] We made an extraordinary family trip. You shouldn’t lose this from sight. It’s just that obviously, we would have happened. “
