The accessory manufacturer Belkin has launched an international recall campaign for several devices equipped with batteries. In this country, two products are affected by the measure. According to Belkin Germany, the Auto-Tracking Stand Pro with model number MMA008 and the USB-C power bank BoostCharge 20K with model number BPB002 should no longer be used for security reasons. According to the company, both devices can overheat due to a manufacturing defect. A fire risk for consumers cannot therefore be ruled out.
Belkin is offering a full refund to buyers of the affected devices. The prerequisite for this is either proof of purchase or the serial number of the respective device. In all cases, customers should immediately stop use, disconnect the devices from all power sources, and store them in a safe, dry location away from flammable materials or other objects that could damage the devices.
You can check whether you own an affected device by looking at the model numbers on the bottom or back of the devices. If this is the case, you should also find your sales receipt or serial number and fill out the recall form provided by Belkin. According to the company, other Belkin chargers or accessory products sold in this country are not affected.
Proper disposal is important
Belkin strongly advises against continuing to use the affected devices, even if they appear to be undamaged. Under no circumstances should the recalled devices be disposed of with household waste or ordinary collection containers for electronic waste, as lithium-ion batteries must be treated professionally.
If you have any questions or require further information, you should contact Belkin customer service, either by telephone or via the company’s support chat, which is only available in English.
