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Digital Retail Boom in Castellón: Small Businesses Face Uphill Battle

E-commerce soars, but local shops struggle to compete against online giants.


E-Commerce Dominance: A Double-Edged Sword

while online shopping offers convenience and accessibility, the rise of e-commerce presents a significant challenge for small businesses, particularly in regions like Castellón.The allure of online giants frequently enough overshadows local establishments, creating an uneven playing field.

Behind the buy button on a website, whether it belongs to a major online retailer or a smaller store, lies a long-standing battle, also present in the province of Castellón: the struggle of small businesses for their survival.

Castellón Leads Valencia in Online Shopping adoption

New data from the Institut Valencià d’estadística (IVE) reveals that Castellón is currently leading the Comunitat Valenciana in digital sales. According to their report on technology usage in households, a significant portion of the population has embraced online shopping.

Specifically, 59.2% of Castellón residents reported making online purchases within the last three months, surpassing Valencia (56.5%) by 2.7 percentage points and Alicante (54%) by over five points. This figure also exceeds the regional average of 55.9%.

Chart comparing online shopping rates in Castellón, Valencia, and Alicante
Online shopping rates in castellón compared to other regions. (Source: IVE, 2025)

Gender Disparities in Online Shopping habits

The IVE study also highlights differences in online shopping behavior between genders. in Castellón, women are more likely to shop online, with 64.6% reporting online purchases in the last three months, compared to 54% of men.

The Imperative for Small Business Adaptation

The data underscores the urgent need for small businesses in Castellón to adapt to the changing retail landscape. Embracing digital strategies, enhancing online presence, and offering unique value propositions are crucial for survival. This might include focusing on niche markets, providing personalized customer service, or emphasizing the local and sustainable aspects of their products.

for example, a local artisan might leverage social media to showcase their craft and connect with customers directly, offering bespoke items not available from larger retailers. Similarly, a small grocery store could emphasize locally sourced produce and offer delivery services to compete with the convenience of online supermarkets.

Government and Community Support: A Vital Role

Supporting local businesses requires a multi-faceted approach. Government initiatives, such as grants for digital transformation and training programs for small business owners, can play a crucial role. Community support, through initiatives like “shop local” campaigns and promoting local businesses on social media, can also make a significant difference.

The future of CastellónS retail sector depends on the ability of small businesses to adapt and thrive in the digital age. with the right support and strategies,they can continue to contribute to the region’s economy and cultural identity.

Archynetys.com Analysis

El Auge del Comercio Electrónico Impacta al Pequeño Comercio en Castellón

Análisis del declive del comercio minorista frente al crecimiento imparable de las compras online.


el Ascenso Incontenible del Comercio Online

El comercio electrónico ha experimentado un crecimiento sin precedentes en la última década, transformando los hábitos de consumo y presentando desafíos significativos para el comercio minorista tradicional. En Castellón, esta tendencia es particularmente evidente, con un aumento drástico en el número de personas que prefieren realizar sus compras a través de internet.

Las estadísticas revelan una duplicación en la adopción del comercio electrónico en la última década. En 2015, aproximadamente el 30.1% de los residentes de Castellón realizaban compras online. Para 2024, esta cifra se disparó al 59.2%, lo que demuestra una clara preferencia por la comodidad y la variedad que ofrecen las plataformas digitales.

Gráfico que muestra el crecimiento del comercio electrónico en Castellón
Crecimiento del comercio electrónico en Castellón (2015-2024)

El Declive del Comercio Minorista: Una Sangría Constante

paralelamente al auge del comercio electrónico, el pequeño comercio en Castellón ha sufrido un deterioro constante. Según la última actualización del Directorio Central de Empresas (Dirce) del Instituto nacional de Estadística (INE), la provincia ha perdido 1,075 establecimientos minoristas en la última década. Esta pérdida no muestra signos de desaceleración, con 256 negocios cerrando sus puertas solo en el último año registrado.

Este declive no solo afecta a los propietarios de los negocios, sino que también tiene un impacto significativo en la vitalidad de los centros urbanos, la creación de empleo y la cohesión social. La desaparición de tiendas locales puede llevar a la desertificación de las calles y a una disminución de la calidad de vida en los barrios.

¿Qué Futuro Queremos para Nuestras Ciudades?

Tere Esteve, secretaria general de Confecomerç Castellón, la entidad que agrupa a los pequeños comercios, resume la situación con preocupación: Cada vez hay más comercios cerrados.Esteve destaca el impacto directo del auge de las compras online en la salud del comercio local.

Nos tendríamos que plantear todos los castellonenses qué modelo de ciudades queremos y si queremos centros deshabitados, con más delincuencia y menos servicios. Lo que más afecta a los pequeños comercios son las compras a los grandes de internet.

tere Esteve, Confecomerç Castellón

La reflexión planteada por Esteve invita a una profunda consideración sobre el futuro de las ciudades y la necesidad de encontrar un equilibrio entre el comercio tradicional y el comercio electrónico. La pregunta clave es: ¿cómo podemos preservar la vitalidad de nuestros centros urbanos y apoyar a los pequeños comerciantes en un entorno cada vez más digitalizado?

Estrategias para la Supervivencia del Comercio Local

Ante este panorama, es crucial que los pequeños comerciantes adopten estrategias innovadoras para competir en el mercado actual.Algunas de estas estrategias incluyen:

  • Digitalización: Crear una presencia online a través de una página web o redes sociales.
  • Especialización: Ofrecer productos o servicios únicos que no se encuentren fácilmente en las grandes plataformas online.
  • Experiencia del cliente: Brindar un trato personalizado y una experiencia de compra memorable.
  • Colaboración: Unirse a asociaciones de comerciantes para fortalecer su posición y acceder a recursos compartidos.
  • Apoyo institucional: Solicitar ayudas y programas de apoyo a las administraciones públicas.

El futuro del comercio en Castellón dependerá de la capacidad de adaptación y la colaboración entre todos los actores involucrados: comerciantes, consumidores, instituciones y plataformas digitales.

Local Businesses Fight Back Against E-Commerce Giants

The Enduring Appeal of Main Street: Why Local Shops Still Matter

In an era dominated by the convenience of online shopping, local businesses are emphasizing the irreplaceable value they bring to communities.While e-commerce continues its relentless growth, brick-and-mortar stores are highlighting the unique aspects of personalized service and community connection that digital platforms simply cannot replicate.

esteve, a prominent voice in the local business community, argues that small businesses offer a vital form of social interaction and customer service that is absent in the online realm. According to Esteve, the personalized advice and attention provided by local retailers ensure customers receive products that genuinely meet their needs, a stark contrast to the often impersonal experience of online shopping.

Only small businesses offer that sociability,that way of life in cities,or that customer service where they advise you and make sure you take what you really need. Online commerce will never have that.
Esteve, Local Business Advocate

Environmental Concerns: The Hidden Cost of Online Retail

Beyond the social benefits, local business advocates are also raising concerns about the environmental impact of online retail. confecomerç Castellón, a local business association, points out that digital retailers often have a larger carbon footprint due to shipping and packaging demands. The rise of e-commerce has led to a significant increase in delivery vehicles on the road, contributing to air pollution and traffic congestion. Studies show that the packaging waste generated by online orders is a growing environmental problem, with millions of tons of cardboard and plastic ending up in landfills each year.

They are the ones that pollute the most and have the greatest impact.
Confecomerç Castellón

Personal Testimonials: The Struggle and Resilience of Local Retailers

Despite the challenges posed by online competition, many local business owners are finding ways to thrive. Retailers like Macarena Rubio from Bestioles i animalots toy store, José luis Silva from Modas Sandra’s, Marilin Gaviria from Urban Bags, and Gema Pérez from Corsetería Maruja, attest to the increasing impact of online shopping on their businesses. They have witnessed the closure of similar establishments nearby,yet they have managed to sustain their operations by focusing on the unique qualities that differentiate them from the convenience of a delivered package.

Thes qualities include expert product knowledge, personalized recommendations, and a welcoming atmosphere that fosters customer loyalty. By emphasizing these strengths, local businesses are demonstrating their resilience and their ability to offer a shopping experience that goes beyond mere transactions.

Adapting to the Digital Age: A Hybrid Approach

While emphasizing their unique advantages, many local businesses are also adapting to the digital age by incorporating online elements into their operations. This includes creating online stores, using social media to connect with customers, and offering services like curbside pickup and local delivery. By embracing a hybrid approach, local businesses can leverage the convenience of online technology while maintaining the personal touch that sets them apart.

This article explores the ongoing debate between local businesses and e-commerce, highlighting the social, environmental, and economic factors at play. As consumers, our choices have a direct impact on the future of our communities. By supporting local businesses, we can help preserve the unique character of our towns and cities, while also promoting sustainable and responsible consumption.

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