Three Ireland CEO to Depart After Decade, Handing Over to Elaine Carey

Three Ireland, the leading Irish telecommunications provider, is undergoing a significant leadership transition. Robert Finnegan, who has been at the helm since the company’s inception in 2005, is stepping down after an almost 20-year tenure. In a move that signals a shift towards a global focus, Mr. Finnegan will now serve as deputy chairman of CK Hutchison Telecoms Group.

Mr. Finnegan’s Global Move and Legacy at Three Ireland

Under Finnegan’s leadership, Three Ireland transformed from a new entrant in the Irish mobile market into one of the leading players. His strategic vision and dedication played pivotal roles in the company’s growth, most notably through the acquisition of O2’s Irish operations in 2014. Following this acquisition, the company solidified its position at the top of the market, becoming Ireland’s largest mobile network operator. As of the latest figures from ComReg, Three Ireland commands a 48% share of the Irish mobile market, encompassing both mobile broadband and machine-to-machine subscriptions.

Elaine Carey Takes the Helm

Finnegan’s departure leaves a significant void, but he is looking forward to seeing the company’s continued success under Elaine Carey, who will commence her role as CEO of Three Ireland in the second quarter of the year. Ms. Carey’s impressive career trajectory at Three Ireland, which includes stints in retail, marketing, and management, makes her an ideal candidate to steer the company forward. Currently serving as the chief commercial officer for both Three Ireland and Three UK, Carey has demonstrated exceptional leadership in driving revenue and enhancing customer experience.

Ms. Carey’s Ambitions and Vision for Three Ireland

Carey is conscious of the legacy she inherits. “I am excited to lead Three Ireland as we continue to deliver exceptional service and experiences to our customers,” she stated. “I will aim to maintain our market leadership while leveraging our strengths to build on Three Ireland’s position as the fastest 5G network in Ireland. Moreover, our commitment to innovation will be crucial as we explore new opportunities in the rapidly evolving telecom sector.”

The Future of Three Ireland

As Finnegan transitions into a global role, the future of Three Ireland lies in the capable hands of Elaine Carey. Her deep understanding of the company’s operations and market positioning will be instrumental in navigating the challenges and opportunities that lie ahead. With nearly a decade of experience at Three Ireland, Carey brings a wealth of knowledge and a customer-centric approach to her new role, ensuring continuity and innovation at the company.

Customer Experience at the Core

A key area of focus for Carey will be enhancing the customer experience. In her current position as chief commercial officer, she has led the products and propositions portfolio, overseeing customer care teams, retail and ecommerce, and digital and brand marketing, including sponsorship of major events like 3Arena and 3Olympia. Her insistence on providing top-tier service and maintaining strong customer relationships has been a cornerstone of Three Ireland’s success under Finnegan.

As the company moves forward, she plans to build on this foundation to ensure all customers receive the best possible experience. “Customer satisfaction is at the heart of everything we do at Three Ireland,” she adds. “I am committed to ensuring we continue to offer the fastest, most reliable, and most innovative services in the market.”

Conclusion

The upcoming change at Three Ireland represents a new chapter for the company, ushering in a fresh perspective and a strategic shift towards global engagements. While Robert Finnegan’s departure marks the end of an era, his legacy will be remembered for his vision and leadership. Elaine Carey, drawing on her extensive experience, is poised to lead Three Ireland with continued success and innovation.

With a customer-first approach and a commitment to staying ahead in the digital age, Three Ireland is well-positioned to thrive under Carey’s leadership in the coming years.

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