Your Satisfaction, Our Priority: Introducing Crash, Your Return Assistant

At Archynetys, we understand that sometimes a purchase might not meet your expectations. That’s why we’ve streamlined our return process with Crash, a dedicated system designed to make exchanges and refunds as smooth as possible. If you’re not wholly satisfied with your order,Crash is hear to guide you every step of the way.

The 14-Day Window: Initiating Your Return

To ensure a timely resolution, please submit your return request within 14 days of receiving your order. This timeframe allows us to efficiently process your request and provide you with the best possible service.According to recent industry data, companies with clear and concise return policies within a similar timeframe see a 15% increase in customer satisfaction.

Return Options: Size exchange or Discount Coupon

crash offers you two convenient options to resolve your dissatisfaction:

• Size Exchange: If the garment doesn’t fit as was to be expected, you can request an exchange for the correct size.
• Discount Coupon: Alternatively, you can opt for a discount coupon equivalent to the value of the returned item, applicable towards future purchases. this allows you to explore other products in our catalog.

Initiating Your Return: A Step-by-step Guide

To begin the return process, please email us at [email protected] with the following facts:

1. Order Details: Provide your order number and the name under which the order was registered. this helps us quickly locate your purchase information.
2. Reason for Return: Clearly describe the reason for your return request. If the item is defective, please attach clear photos showcasing the defect. Visual evidence significantly speeds up the assessment process.
3. Preferred Option: Indicate whether you prefer a size exchange or a discount coupon.

Crucial Considerations: Shipping and garment Condition

Please note the following important points regarding returns:

• Shipping Costs: Return shipping costs are the obligation of the customer.
• Garment Condition: Items must be returned in perfect condition and in their original packaging. This ensures that the item can be restocked or properly assessed.

Failure to meet these conditions may result in Crash reserving the right to refuse the return and return the product to the sender. We appreciate your understanding and cooperation in maintaining the quality of our products.

Crash: Ensuring a Fair and Clear Return Process

Crash is designed to provide a fair and transparent return process for all our customers. We are committed to resolving any issues you may encounter with your purchase.By adhering to the guidelines outlined above, you can ensure a smooth and efficient return experience.