A COWLEY Road bakery and café with rave reviews was criticized by hygienic inspectors for poor staff knowledge, pizza-topping temperatures and the risk for customers to make plywood dough.
Sat Bake was visited on January 7 by the Oxford City Council health team, which gave the company a two-star rating after exposing a number of food preparation and cleanliness issues.
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There was particular concern about the way dough was made, with a report that said: "Plywood plates, which showed signs of defects, were used to prepare dough.
"This material is not suitable for use in a food preparation area because it is not easy to clean and, moreover, pieces of material that break off can cause physical contamination of the food."
Cleanliness was another problem that was raised in the cafe and bakery, which specializes in food from the Levant region of Jordan, Lebanon, Israel, Palestine, and Syria.
& # 39; Many contact surfaces & # 39; turned out to be dirty, including light switches, door handles and the outside of food containers. The baker was instructed to thoroughly & # 39; wash & # 39; and & # 39; sanitize & # 39 ;.
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There was also criticism of the popular pizza operation in the East Oxford bakery.
Inspectors wrote: "The chef who worked in the area of pizza preparation was wearing plastic disposable gloves. Attention to changing the gloves or washing the hands was missing."
The sink in the pizza preparation area was also found to be blocked by a carriage and the surface temperature of pizza toppings was monitored at more than 10 ° C, although 0-8C was required.
Shelf life given to precooked food, in particular a chicken dish and lamb coffees, was assessed as poor and both were found to have been made longer than the recommended three-day limit.
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Staff training was criticized in the same way, while inspectors said in the report that employees & # 39; poor knowledge & # 39; showed stock rotation, temperature control and cleaning. Added to this only & # 39; limited & # 39; allergen information was available and the company was & # 39; unaware & # 39; of all 14 allergens.
Despite the low rating, Za & # 39; atar Bake, which describes itself as a & # 39; special bakery in the heart of Oxford city & # 39 ;, is the 51st highest rated restaurant in the city on the Trip Advisor website.
A satisfied customer wrote: "I cannot recommend this place too highly." Another said: "I have inhaled practically everything I have eaten here."
Owner Mahmoud Al Hadad was approached for comment but did not respond.