DMV allows customers to avoid coming to a DMV office for 60 days

Alerts California law enforcement agency that some Californians may have delayed renewals of expired licenses and registrations

Sacramento – In response to the COVID-19 pandemic, the California Department of Motor Vehicles (DMV) today asked the California law enforcement agency to exercise its discretion for 60 days in applying for driver’s license expiration dates. driving and vehicle registration as of March 16, 2020. DMV is taking this action so that at-risk populations, including seniors and people with health problems, can avoid mandatory office visits from DMV for renewal of driver’s license or vehicle registration.

This 60-day period for driver’s license and vehicle registrations is intended to protect the health and safety of DMV customers who would otherwise have to go to a DMV office to do their paperwork, but are concerned during this coronavirus pandemic.

Transactions that require a visit to the DMV office include: a new driver’s license, duplicate driver’s license, some driver’s license renewals, new license plates, complex vehicle registrations, or off-road permit and title transfers.

Californians who will benefit from this action include the elderly, those with compromised immune systems, and those who are ill.

Transactions in this action include driver’s license renewals for those who:

• Are 70 years of age and older, who must take a knowledge test
• Individuals who must renew at the office (last visit to DMV was 15 years prior)
• Individuals subject to vision tests
• Individuals with a complex driving history

The 60-day period also applies to vehicle registration renewals for customers who are not eligible to use an alternate service channel for the following reasons:

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• Outdated car insurance information
• Registration expired 90 days or more ago
• Smog problems
• Recent transfer

Dozens of DMV tasks can be easily completed through other channels, including online, by mail, through 365 kiosks statewide, or at our business partner locations.

The California law enforcement agency is encouraged to exercise flexibility and discretion when reviewing driver’s license or vehicle identification and registration records. If applicable, DMV may waive vehicle registration penalties.

All DMV offices remain open at this time to process those transactions that must be attended to in one office, including the REAL ID. DMV has implemented many process improvements and incorporated technology solutions to increase DMV access outside of the office to decrease the amount of time someone has to spend in a DMV office.

To obtain a REAL ID, the federal government requires an office visit. REAL ID customers can complete the application online before entering an office. At 23 offices across the state, clients can upload their REAL ID documents online from their office visit. This option will be implemented throughout the state by the month of June.

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