▷ Current KnowBe4 survey shows how consumers protect themselves from phishing attacks

29.03.2021 – 14:45


Tampa Bay, Berlin (ots)

KnowBe4, the provider of the world’s largest platform for security awareness training and simulated phishing, examined the protective measures and the frequency of different types of phishing. The survey, in which 180 consumers from Germany took part, shows that almost everyone has been affected by email phishing and very few have been affected by vishing, i.e. phishing by phone. This includes, for example, the so-called “grandchild’s trick”.

Almost everyone with an email account has had experience with phishing. Purchase offers that tempt you to click quickly, but also false e-mails that allegedly come from your own bank or money transfer requests are often the subject of this scam. However, many computer owners are unaware that email data theft is not the only form of this attack technique. There are many other versions, including vishing (“voice phishing”), smishing (“SMS phishing”), social media phishing, and website phishing (contaminated adware). Because even harmless-looking ads on websites can be traps. Social media phishing manifests itself in the form of bots and fake shops that can be clicked on or often offer links.

The results of the survey make it clear that email phishing is still the most common type of attempted data tap (almost 80 percent), followed by social media phishing (43 percent), followed by website phishing (35 percent) ), SMS phishing (28 percent) and, most recently, voice phishing with 20 percent.

It was also examined how the respondents protect themselves against it. Half said they had installed a firewall and an antivirus program and also manually checked every link that was sent to them. 45 percent said they would never click on links that were given to them. 40 percent said they would use a different password for each online account. Around a third of those surveyed reveal as little personal data as possible in online shops. 27 percent said that if they took any careless action, they would all change their passwords. A quarter also said they would inform the institution in question (bank, online shop) if they found a phone call suspicious. However, only 12 percent state that they manually enter a suspicious-looking link in the URL line in order to check the address.

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In addition, it was asked what other protective measures the respondents use to protect themselves. Only 62 percent of the participants are sure that there is no important data on their laptop / computer, so it would be of no use to a cybercriminal to have access to it. Only 38 percent feel they are able to protect themselves well in the home office, as they have been trained in security awareness by their employers. 15 percent are even of the opinion that they have better protection at home than their employer.

In summary, it can be said that almost no respondent is spared phishing and that there are still too few consumers who know how to protect themselves properly. The majority of cyberattacks start with phishing. According to KnowBe4, there are more than three billion fake emails in circulation every day. It is therefore important for companies to train the “last line of defense”, the employees, and to make them aware of such attack techniques, since even e-mail filters do not recognize all of these e-mails by far.

The attacks are also becoming more and more sophisticated, and employees – especially in the home office – are consequently exposed to increasingly complex manipulation techniques through social engineering. Training courses in this area are therefore an important measure to close this gateway.

Press contact:

Kafka Kommunikation GmbH & Co. KG
On the egg meadow 1
82031 Grünwald
[email protected]
089 747470580

Original content by: KnowBe4, transmitted by news aktuell


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